Terms of Service

1. Agreement to Terms

By accessing and using Snezzi's AI Visibility Platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Snezzi provides an AI Visibility Platform that helps businesses monitor, analyze, and optimize their presence across AI platforms including but not limited to ChatGPT, Claude, Perplexity, and other AI-driven discovery platforms.

Our services include:

• Real-time monitoring of brand mentions across AI platforms
• Visibility analytics and reporting
• AI optimization recommendations
• Competitive intelligence and market insights
• Strategic consultation and support

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service:

• For any unlawful purpose or to solicit others to engage in unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

5. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy. We collect data about your brand's visibility across AI platforms and use this information to provide and improve our services.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Snezzi and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Payment Terms

Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms disclosed to you for that Service.

All fees are non-refundable unless otherwise stated. We reserve the right to change our fees at any time, with reasonable notice provided to you.

8. Service Availability

We strive to provide continuous service availability but cannot guarantee that the Service will be available at all times. The Service may be temporarily unavailable for maintenance, updates, or due to technical issues beyond our control.

We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

9. Limitation of Liability

In no event shall Snezzi, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Disclaimer

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions, and terms whether express, implied, or statutory.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Snezzi operates, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

• By visiting our contact page: snezzi.com/contact
• By email: team@snezzi.com